Tenants

The Key Place has a great variety of houses and flats to rent in Edinburgh, Midlothian and East Lothian, West Lothian and Central Scotland, and the Scottish Borders.  Our aim is to find you a home, not just a flat or a house, in the right location, at the right price.

We offer a first class, efficient and affordable service, priding ourselves in understanding exactly what each tenant is looking for. We have a fast and efficient moving in process and our team will continue to look after you right through your tenancy.

Our service for tenants includes:

Practical approach – we help to match your needs and budget with available homes
Flexible, accompanied viewings
Taking up full references and deposit
Our friendly, approachable staff will take you through the legal paperwork and full check-in procedures including 24 hour emergency contact details
Carrying out regular inspections, whilst respecting your privacy, to ensure your home is well maintained
Dealing with repairs in a timely manner
Keeping in touch with you throughout your tenancy
At the end of your tenancy we undertake a full check-out to ensure everything is in order so we can refund your deposit

Contact us to discuss how we can help find the right home for you.

Phone us now on 0131 603 4570 or email us

 

Attention Tenants

Let us help you find not just a house, but a home.

From country houses, to city centre flats, get in touch to discuss our list of available properties.

Emergency Contact Details

Tenants, if you call someone out to deal with an emergency, and it is not deemed to be an emergency, you will be liable for costs incurred. Check if your landlord has a Homecare or similar package in place first because if they do and an unauthorised contractor is called out, the tenant will be liable for the cost.

If you do have an emergency and call out one of the contractors below, please also email or phone your local office to let us know what you have done.

Edinburgh & The Lothians:

Plumber:  R3 Repairs on 03000 999 247 for bank holidays or out of hours.

Gas: Central Gas on 07774 181431 (for Midlothian all days except bank holidays) or R3 Repairs on 03000 999 247 for bank holidays or out of hours.

Electrician: R3 Repairs on 03000 999 247. 

Falkirk & Bo'ness Office

Plumber: GasGlow on 01506 432444 or if GasGlow are not available, R3 Repairs on 03000 999 247.

Gas: Falgas on 07702 795953 (available every day including bank holidays) OR Cameron Gas on 07887 950289, OR if neither are available R3 Repairs on 03000 999 247.

Electrician: R3 Repairs on 03000 999 247. 

Borders Office:

Plumber: R3 Repairs on 03000 999 247.  

Gas:  R3 Repairs on 03000 999 247

Electrician: R3 Repairs on 03000 999 247.  

All Areas:

Gas: National Grid (Transco), 0800 111 999

Scottish Water Emergency Helpline:0845 600 8855

Scottish Power & Scottish Hydro-Electricity: 0845 272 7999

Crime Stoppers: 0800 555 111

Let us know as soon as you have a problem.  We are here to help.

Tenants Enquiries


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